Metro by T-Mobile Call Forwarding Codes & AI Scam Screening | Gini Help
Metro by T-Mobile is an MVNO — it does not run its own towers, it resells the T-Mobile network. That matters for call forwarding: you use T-Mobile's codes, not a Metro by T-Mobile-specific one, and Metro by T-Mobile support often will not know them.
To turn screening on, dial *21*14149854464# from your Metro by T-Mobile phone and press call. The screen shows a confirmation dialog once forwarding is registered. Some T-Mobile handsets accept **21* instead of *21*.
To turn it off at any time, dial ##002#. Your Metro by T-Mobile service is unchanged either way — forwarding only redirects calls you do not answer to Gini's screening line at +1 (866) 446-GINI.
If you would rather only forward some calls: *67*14149854464# forwards when you are on another call, *61*14149854464# when you do not pick up, and *62*14149854464# when your phone is off or out of service.
Once forwarding is on, Gini answers unknown callers before your Metro by T-Mobile phone rings, asks who is calling and why, and only puts real people through. Anyone already saved in your contacts rings straight through as normal.
Common questions
What is the call forwarding code for Metro by T-Mobile?
*21*14149854464# turns forwarding on and ##002# turns it off. Metro by T-Mobile uses T-Mobile's GSM codes because it runs on the T-Mobile network.
Does call forwarding cost extra on Metro by T-Mobile?
Forwarding to a domestic number is included on Metro by T-Mobile plans. Gini's screening line is a US number, so there is no per-minute or long-distance charge from Metro by T-Mobile.
Will I still get calls from people I know on Metro by T-Mobile?
Yes. Contacts saved in your phone ring through as normal. Only unknown numbers are screened first.
Related
- All supported carriers
- T-Mobile network setup
- How to stop spam calls
- How AI call screening works
- Phone scam guides