Consumer Cellular (T-Mobile) Call Forwarding Codes & AI Scam Screening | Gini Help

Consumer Cellular (T-Mobile) is an MVNO — it does not run its own towers, it resells the T-Mobile network. That matters for call forwarding: you use T-Mobile's codes, not a Consumer Cellular (T-Mobile)-specific one, and Consumer Cellular (T-Mobile) support often will not know them.

To turn screening on, dial *21*14149854464# from your Consumer Cellular (T-Mobile) phone and press call. The screen shows a confirmation dialog once forwarding is registered. Some T-Mobile handsets accept **21* instead of *21*.

To turn it off at any time, dial ##002#. Your Consumer Cellular (T-Mobile) service is unchanged either way — forwarding only redirects calls you do not answer to Gini's screening line at +1 (866) 446-GINI.

If you would rather only forward some calls: *67*14149854464# forwards when you are on another call, *61*14149854464# when you do not pick up, and *62*14149854464# when your phone is off or out of service.

Once forwarding is on, Gini answers unknown callers before your Consumer Cellular (T-Mobile) phone rings, asks who is calling and why, and only puts real people through. Anyone already saved in your contacts rings straight through as normal.

Common questions

What is the call forwarding code for Consumer Cellular (T-Mobile)?

*21*14149854464# turns forwarding on and ##002# turns it off. Consumer Cellular (T-Mobile) uses T-Mobile's GSM codes because it runs on the T-Mobile network.

Does call forwarding cost extra on Consumer Cellular (T-Mobile)?

Forwarding to a domestic number is included on Consumer Cellular (T-Mobile) plans. Gini's screening line is a US number, so there is no per-minute or long-distance charge from Consumer Cellular (T-Mobile).

Will I still get calls from people I know on Consumer Cellular (T-Mobile)?

Yes. Contacts saved in your phone ring through as normal. Only unknown numbers are screened first.

Related

Other T-Mobile carriers