AI Call Screening for T-Mobile — Spam Protection | Gini Help

T-Mobile supports conditional call forwarding on every current plan, which is all Gini Help needs. There is nothing to add to your account and no charge from T-Mobile for forwarding to a domestic number.

To turn screening on, dial *21*14149854464# from your T-Mobile phone and press call. The screen shows a confirmation dialog once forwarding is registered. Some T-Mobile handsets accept **21* instead of *21*.

To turn it off at any time, dial ##002#. Your T-Mobile service is unchanged either way — forwarding only redirects calls you do not answer to Gini's screening line at +1 (866) 446-GINI.

If you would rather only forward some calls: *67*14149854464# forwards when you are on another call, *61*14149854464# when you do not pick up, and *62*14149854464# when your phone is off or out of service.

Once forwarding is on, Gini answers unknown callers before your T-Mobile phone rings, asks who is calling and why, and only puts real people through. Anyone already saved in your contacts rings straight through as normal.

Common questions

What is the call forwarding code for T-Mobile?

*21*14149854464# turns forwarding on and ##002# turns it off. T-Mobile uses T-Mobile's GSM codes because it runs on the T-Mobile network.

Does call forwarding cost extra on T-Mobile?

Forwarding to a domestic number is included on T-Mobile plans. Gini's screening line is a US number, so there is no per-minute or long-distance charge from T-Mobile.

Will I still get calls from people I know on T-Mobile?

Yes. Contacts saved in your phone ring through as normal. Only unknown numbers are screened first.

Related

Other T-Mobile carriers