Phone number verification confirms that the phone number you entered is really yours. This helps protect your account and ensures call screening works correctly.
During Sign Up
After entering your phone number during registration:
- Tap Send Code or Verify
- Wait for a text message (usually arrives within 30 seconds)
- The text contains a 6-digit code
- Enter the code in the app
- Tap Verify or Continue
If You Didn't Get the Code
Wait a Moment
Codes usually arrive within 30 seconds but can take up to 2 minutes.
Check the Right Phone
Make sure you're checking the phone with the number you entered.
Request a New Code
Tap Resend Code to get a fresh code. The old code will no longer work.
Check for Typos
If codes never arrive, you may have entered the wrong phone number. Go back and double-check.
Check Your Messages App
The code comes as a regular text message. Make sure you're looking in the right place.
If Verification Keeps Failing
"Invalid Code"
- Make sure you're entering the most recent code
- Codes expire after a few minutes
- Request a new code and try again
"Too Many Attempts"
- Wait a few minutes before trying again
- This is a security feature to prevent abuse
Still Not Working
Contact Gini support for help. We can verify your account another way.
Why Verification Matters
Verifying your phone number:
- Confirms you own this number
- Allows call forwarding to work properly
- Protects your account from unauthorized access
- Enables important notifications to reach you
Questions?
For more help, see:
- How to Create Your Gini Help Account
- Your First 5 Minutes with Gini Help