You have an account. Here is what to do next.
If you only do one thing, do Step 1. Call screening does not work until call forwarding is turned on — and call screening is the reason to have Gini at all. Everything else can wait.
Step 1: Set Up Call Protection (2 minutes)
This is the step that turns Gini on.
Pick your phone carrier from the list — AT&T, Verizon, T-Mobile, Cricket, Mint, whoever bills you. If you are not sure, check your phone bill. Gini cannot detect this for you, so take a moment to get it right.
Dial the code Gini shows you. It looks like
*21*14149854464#. Tap the button in the app and it goes into your dialer. This tells your carrier to send calls to Gini for screening.Wait for confirmation — a short beep, or a message on screen saying it worked.
Your phone still rings normally. Forwarding only sends Gini the calls you do not answer, or that come in while you are busy or out of signal. Friends and family reach you exactly as they always did.
If something goes wrong, see "Call Forwarding Not Working." It is almost always the wrong carrier selected.
Have a home phone too? That is set up separately — see "Setting Up Home Phone Protection."
Step 2: Add Your Trusted Contacts (1 minute)
Let Gini import your contacts. Anyone in your address book skips screening entirely and rings straight through — your doctor, your family, your bank.
This is worth doing on day one. It is the difference between "Gini screens strangers" and "Gini screens everyone," and the first is what you want.
Go to Settings > Call Protection and look for Contact Sync. Numbers you add by hand live just above it, under Allowed Numbers.
Step 3: Connect Your Email (1 minute)
Email protection scans your inbox for phishing — the fake emails that try to steal your passwords or money.
- Tap Gmail or Outlook
- Sign in to your email through Google's or Microsoft's own sign-in screen
- Tap Allow
Gini reads your email to check it for scams. It never replies, never sends, and never deletes anything. No person reads your messages.
Step 4: Turn On Text Protection (1 minute)
Gini checks your texts for scams — fake package notices, fake bank alerts, prize claims.
The steps differ by phone. On iPhone you select Gini as a message filter in your iPhone's settings. On Android you grant a permission and Gini warns you when a scam text arrives.
See "Setting Up SMS Protection on iPhone" or "Setting Up SMS Protection on Android."
You're Set
You will land on your dashboard. It shows:
- Your protection status — what is on and what still needs setting up
- Recent activity — calls Gini screened and messages it flagged
- Quick actions — settings and help
The first time you arrive, Gini gives you a short tour of what everything means. It takes under a minute and is worth watching.
What Happens From Now On
- When a call comes in that you don't answer: Gini picks up, finds out who is calling and why, and stops them if they are a scammer. You get a notification telling you who called and what they wanted.
- When a scam email arrives: you see a warning flag on it, with the reason it looks risky.
- When a scam text arrives: Gini warns you before you tap anything.
Your First Week
- Check that forwarding is still on. Carriers occasionally drop it after an outage or a plan change. The dashboard will tell you if it has.
- Look at your screened calls. Seeing who Gini turned away is the fastest way to understand what it is doing for you.
- Add anyone Gini screened who shouldn't have been to your allow list.
- If you started with a free week, decide before it ends. It renews automatically otherwise — see "How the Free Trial Works."
Changing Things Later
Everything is in Settings:
- Call protection: Settings > Call Protection
- Home phone: Settings > Home Phone Protection
- Email protection: Settings > Email Protection
- Text protection: Settings > Text message protection
- Text size: Settings > Display
- Your plan: Settings > Plan and Billing
Questions?
Search this Help Center, or email help@ginihelp.com.