This is a simplified summary of Gini Help's privacy practices. For the complete legal document, see our full Privacy Policy in the app or on our website.
The Short Version
- We collect data only to protect you from scams
- We never sell your data
- We never show you ads
- You can delete your data anytime
- Your information is encrypted and secure
What We Collect
Account Information
- Name, email, phone number, password
- Used to: Create and manage your account
Call Protection Data
- Screened call recordings and summaries
- Phone numbers that called you
- Your Allow List and Block List
- Used to: Screen calls and report back to you
Email Protection Data
- Connection to your email (not your password)
- Records of flagged emails (sender, subject, threat type)
- Used to: Scan for phishing threats
SMS Protection Data
- Records of filtered messages
- Used to: Block spam texts
Device Information
- Device type, operating system, app version
- Used to: Make the app work on your device
Usage Data
- How you use the app (anonymized)
- Used to: Improve the product
What We Don't Collect
- Your email password
- Personal phone conversations
- Location/GPS data
- Data from other apps
- Browsing history
How We Use Your Data
Your data is used to:
- Provide call, email, and SMS protection
- Send you notifications about screened calls
- Improve our scam detection
- Communicate service updates
- Provide customer support
Who We Share Data With
We Share With:
- Service providers - Companies that help us run Gini (under strict privacy agreements)
- Law enforcement - Only with valid legal process
We Never Share With:
- Advertisers
- Data brokers
- Marketing companies
- Any third party for commercial purposes
Data Security
We protect your data with:
- Encryption (in transit and at rest)
- Secure servers with 24/7 monitoring
- Limited employee access
- Regular security audits
Your Rights
You can:
- Access your data through the app
- Delete your data by deleting your account
- Export your data by requesting a copy
- Disconnect email accounts at any time
- Opt out of optional data collection in settings
Data Retention
| Data Type | Kept For |
|---|---|
| Account info | Until you delete your account |
| Call recordings | 90 days (or until you delete) |
| Call/text history | 1 year |
| Flagged emails | 1 year |
Children's Privacy
Gini is for adults. We don't knowingly collect data from children under 13.
Changes to Privacy Policy
If we change our privacy practices:
- We'll notify you in the app
- We'll email you
- Changes take effect on a specified date
Contacting Us
For privacy questions or concerns:
- Use the Contact Support feature in the app
- Email our privacy team (address in full policy)
Full Policy
This summary covers the key points. For complete legal terms, read our full Privacy Policy available in:
- Settings > Privacy Policy
- Our website
The full policy is the legally binding document.
Last updated: This summary reflects our current privacy practices. Check the full policy for the official date.