Some Gini Help plans start with a free week. This article explains which ones, what happens when the week ends, and how to stop before you are charged.
Please read the section "Will I be charged automatically?" below. It is the part people most often get wrong.
Which Plans Include a Free Week
The free week is only offered on these plans:
| Plan | Free week? |
|---|---|
| Premium Plus — monthly ($9.99/mo) | Yes, 1 week |
| Premium Plus — yearly ($79.99/yr) | Yes, 1 week |
| Premium Plus + Home Phone — monthly ($12.99/mo) | Yes, 1 week |
| Premium ($6.99/mo) | No |
| Premium Plus + Home Phone — yearly ($77.99/yr) | No |
| Family ($12.99/mo) and Family Plus ($16.99/mo) | No |
| 1 Month Pass ($12.99 once) | No |
If you choose a plan without a free week, your payment is taken right away and your protection starts immediately.
Starting Your Free Week
Your free week does not begin when you create your account. It begins when you choose a plan and complete checkout.
- Choose Premium Plus (or Premium Plus + Home Phone monthly) in the app
- Confirm the purchase in the App Store, Google Play, or card checkout window
- Your free week starts the moment that purchase is confirmed
A payment method is required. The App Store, Google Play, and card checkout all ask for one before a free trial can start. You are not charged anything during the free week itself.
How Long It Lasts
The free week lasts 7 days from the moment you complete checkout.
If you subscribe on Monday at 2:00 PM, your free week ends the following Monday at 2:00 PM.
Will I Be Charged Automatically?
Yes — unless you cancel first.
When your free week ends, your subscription continues automatically and your first payment is taken. This is how subscriptions work on the App Store, on Google Play, and with card payments.
To avoid being charged, you must cancel before the last day of your free week. Cancelling still leaves your protection running until the week is up. You keep the full 7 days either way.
See "How to Cancel Your Subscription" for the steps. It takes about a minute.
Checking When Your Free Week Ends
- Open the Gini Help app
- Tap Settings
- Tap Plan and Billing
You will see your plan and your next billing date. That date is when the first charge happens.
You can also check with the store directly:
- iPhone: Settings > your name > Subscriptions > Gini Help
- Android: Google Play Store > profile icon > Payments & subscriptions > Subscriptions
What Happens When the Free Week Ends
If you do nothing
- Your first payment is taken automatically
- Protection continues without interruption
- Nothing changes in how the app works
If you cancel before the week ends
- No payment is taken
- Protection stays on until the last day of your free week
- After that, calls are no longer screened and scanning stops
- Your account, settings, allow list, and block list are all kept
You can subscribe again at any time.
Can I Get a Second Free Week?
No. The stores allow one introductory offer per person. Apple ties it to your Apple Account and Google ties it to your Google account, so signing up again with a new email will not produce a second free week.
Making the Most of Your Free Week
Days 1–2 — finish setup. Call screening only works once call forwarding is turned on. Set that up first; it is the feature people subscribe for.
Days 3–5 — let it work. Let Gini screen some calls. Check the dashboard to see who called and what Gini did.
Day 6 — decide. If you want to continue, do nothing. If you do not, cancel before the week is up.
Questions?
- Understanding Gini Help Plans and Pricing
- How to Cancel Your Subscription
- Why Was I Charged?
- Billing FAQ