Plans and Billing
Subscriptions, trials, invoices, and family plans.
- Understanding Gini Help Plans and Pricing — What each Gini Help plan costs, what it includes, and how to pick the right one.
- How the Free Trial Works — Which plans include a free week, what happens when it ends, and how to cancel before you are charged.
- How to Cancel Your Subscription — Step-by-step instructions to cancel your Gini Help subscription.
- Family Plan: Protecting Your Loved Ones — Learn how the Family Plan works and how to protect up to 5 people.
- How to Invite Family Members — Step-by-step instructions to add people to your Family Plan.
- How to Upgrade or Change Your Plan — Instructions for switching between plans or changing from monthly to annual billing.
- How to Restore Your Purchase — Get your subscription back after reinstalling the app or getting a new phone.
- Viewing Your Billing History — How to see your past payments and billing records.
- Why Was I Charged? — Understanding unexpected charges on your account.
- Billing FAQ — Answers to common questions about plans, prices, the free week, payments, and refunds.