You can view your billing history to see past payments, subscription changes, and receipts.
In the Gini App
The app does not list past payments. Settings → Plan and Billing shows your current plan, when you subscribed and your next billing date (or the date your access ends if auto-renew is off). For past charges and receipts, use your App Store or Google Play account as described below.
Through Apple (iPhone Users)
If you subscribed through the App Store:
- Open Settings on your iPhone
- Tap your name at the top
- Tap Subscriptions
- Tap Gini Help
- You'll see your billing details
For receipts:
- Go to reportaproblem.apple.com
- Sign in with your Apple ID
- Find Gini Help purchases in your history
- Tap to view receipt details
Through Google Play (Android Users)
If you subscribed through Google Play:
- Open Google Play Store
- Tap your profile icon
- Tap Payments & subscriptions
- Tap Budget & history
- Find Gini Help charges
For detailed receipts:
- Go to payments.google.com
- Sign in with your Google account
- View your purchase history
What You'll See
Billing history typically shows:
- Payment date - When you were charged
- Amount - How much you paid
- Plan - Individual or Family
- Period - What dates the payment covered
- Status - Completed, pending, or failed
Getting Receipts
Email Receipts
Apple and Google automatically send email receipts after each charge. Check your email inbox (search for "Gini" or "receipt").
Questions About a Charge?
If you see an unexpected charge or have billing questions:
- See "Why Was I Charged?"
- Contact Apple Support or Google Play Support for subscription charges
- Contact Gini Support for other billing questions
Questions?
For more help, see:
- Why Was I Charged?
- How to Cancel Your Subscription
- Billing FAQ